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Free worldwide shipping on orders over £750

Terms & Conditions

Malford of London ("we", "us" or "our") provides the services available on the Site to you subject to the following terms and conditions (the "Terms and Conditions"). By accessing or using the Site, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions.

Your personal information

Your information will not be sold on to third parties and will only be used to let you know of any updates and special offers on Malford of London.

Should you wish to unsubscribe from our newsletter please send an email to with "unsubscribe" in the subject.

This website uses cookies to monitor browsing preferences.

Malford of London.

Our registered VAT number is GB 278 0165 91. Our contact address is

Our returns address is:

Malford of London
Funstons Commercial Centre
Arkesden Road
Saffron Walden
CB11 4QU

Our registered office address is:

114 High Street

Our registration number is: 10955313 


To be eligible to purchase goods on this Site you must: (a) be over 18 years of age; and (b) register as a user of this site; and (c) be the holder of a form of payment.


The prices indicated for products available via the Site are all inclusive of VAT (where applicable) at the current rates and are exclusive of delivery charges.

Prices shown are inclusive of VAT for customers in the E.U and exclusive of VAT for customers outside of the E.U.

Product Information

We do our best to ensure that all features and descriptions of products on this site are correct at the time of publish.

Online Orders

By completing and submitting and order form you are making an offer to purchase products which, if accepted by us, will result in a binding contract.

We may choose not to accept your order if there has been an error with inventory, descrription or price. If this is the case, you will be notified by email and refunded via your chosen method of payment.


We do not store any credit or debit card details. Your details will be stored only at the point of payment which you have selected for use (PayPal, Streamline, SagePay, Google Wallet).

We are not liable for any holds or limitations which are placed by your chosen form of payment. Goods will be despatched when payment has reached us in full.


We will endeavour to despatch your order as soon as is possible. If there is a delay in despatching your order, you will be notified by email.

We do not accept any liability for delayed delivery caused by any third party.

Orders shipped outside of the EEC may be subject to duties or taxes. Please consult the relevant documentation and guidelines in the country to which the order will be shipped.

Any additional charges bourne by us from non payment of customs or duties will be deducted from the refund value of your order once the item is returned.

Intellectual Property

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Malford of London is not an official seller of any brands unless otherwise stated.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your Account

You warrant that the personal information that you are required to provide when you register as a customer is true, accurate and current in all respects. See our Privacy Policy regarding the treatment of your personal information.

You are responsible for ensuring your username and password remain secure. You agree to accept responsibility for all activities that occur under your account or password.

If you are concerned that your account has become compromised then please inform us.


If you have any complaints, please contact us at or call us on +44(0)1763 274 526.